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In the United Kingdom, there is no cost to a patient at the time of their need, due to the welfare state system. In a medical emergency, dial 999 or 112. These numbers are free of charge from any telephone. For advice on non-emergency medical problems, you can ring the 24 hour NHS Direct service on 0845 4647 or check their website www.nhsdirect.nhs.uk for advice.
Emergencies can be dealt with under the NHS (National Health Service) at any hospital with an A & E (Accident & Emergency) department. At A&E departments, be prepared to wait for up to 2-3 hours during busy periods before being given treatment if your medical complaint is not too serious. Obviously, more serious ailments are usually treated immediately. Evenings are normally busiest, particularly on Fridays and Saturdays and in city centres.
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For advice on minor ailments and non-prescription drugs, you can ask a pharmacist (there are many high-street chemists). These are increasingly using green signs similar to ones seen in Europe to identify them. Small pharmacies are also found inside many larger supermarkets.
Smoking is prohibited in all public buildings. All enclosed workplaces are lawfully required to be smoke free. Some restaurants provide separate rooms for smokers and many pubs now have outdoor beer gardens where smoking is permitted, while many places will have a group of people standing outside the front door or off to one side to smoke.
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